Cancellation Policy

Cancellation & Rescheduling Policy At The Spot Aesthetics, we value both your time and the time of our practitioners. To ensure we can provide the best service to all our clients, we kindly ask that you review our cancellation policy: Notice Period We require at least 24 hours' notice for any cancellations or rescheduling of your appointment. This allows us to offer the time slot to other clients who may be waiting for an appointment. Cancellation Fees * First-Time Cancellation: We understand that unexpected situations arise, so we offer a one-time grace period for cancellations made within 24 hours of your appointment. * Subsequent Cancellations: Any further cancellations made with less than 24 hours' notice will be subject to a fee of 25% of the scheduled service price. No-Shows If you do not show up for your appointment without prior notification, you will be blocked from booking future appointments online and will be placed on a waitlist-only status. Running Late We understand that life happens. If you are running late, please contact us as soon as possible. If you arrive more than 15 minutes late, we may need to shorten your treatment or reschedule your appointment to ensure we stay on track for subsequent clients. Late arrivals that result in a rescheduled appointment will be treated as a late cancellation. Booking Deposits For certain high-demand services or longer appointments, we may require a non-refundable deposit at the time of booking. This deposit will be applied toward your final service total. Emergency Exceptions We understand that genuine emergencies or illnesses can occur. We handle these situations on a case-by-case basis. Please communicate with us as early as possible if an unforeseen circumstance prevents you from attending your appointment. ​ By booking an appointment with The Spot Aesthetics, you acknowledge that you have read and agree to these terms.